Privacy Policy

Information We Collect

Personal Information

Citta Games may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and financial information
• Gaming preferences and activity data
• Communication preferences and history

Automatically Collected Information

Citta Games automatically collects certain information when you visit our website:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website information

How We Use Your Information

Citta Games uses the collected information for the following purposes:

• Providing and maintaining our gaming services
• Processing transactions and payments
• Communicating with you about your account
• Sending promotional offers and updates
• Improving our services and user experience
• Ensuring compliance with legal obligations
• Preventing fraud and ensuring security

Information Sharing and Disclosure

Citta Games does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: Citta Games may share information with trusted third-party service providers who assist us in operating our website and providing services.
• Legal Requirements: Citta Games may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, Citta Games may transfer your information to the new entity.
• Consent: Citta Games will share your information with your explicit consent.

Data Security

Citta Games implements comprehensive security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers and data centers
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

While Citta Games strives to protect your information, no method of transmission over the internet is 100% secure. Citta Games cannot guarantee absolute security but commits to using industry-standard protection measures.

Cookies and Tracking Technologies

Citta Games uses cookies and similar tracking technologies to enhance your gaming experience:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help Citta Games understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into website usage patterns

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of Citta Games' services.

Your Rights and Choices

As a user of Citta Games, you have the following rights regarding your personal information:

• Access: Request a copy of your personal information held by Citta Games
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact Citta Games through our support channels.

Data Retention

Citta Games retains your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When Citta Games no longer needs your information, we will securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

Citta Games may transfer your personal information to countries outside your residence. When doing so, Citta Games ensures that:

• Appropriate safeguards are in place
• Data protection standards are maintained
• Legal requirements are satisfied
• Your rights are protected

Children's Privacy

Citta Games' services are not intended for individuals under the age of 18. Citta Games does not knowingly collect personal information from children under 18. If Citta Games becomes aware that we have collected such information, we will take immediate steps to delete it.

Third-Party Links

Citta Games' website may contain links to third-party websites. Citta Games is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

Citta Games may update this Privacy Policy from time to time. When we make changes, Citta Games will:

• Update the "Last updated" date
• Notify you of significant changes via email or website notice
• Provide you with the opportunity to review and accept changes

Your continued use of Citta Games' services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or Citta Games' data practices, please contact us:

Compliance and Legal Basis

Citta Games processes your personal information based on the following legal grounds:

• Consent: When you explicitly agree to data processing
• Contract: To fulfill our obligations under our terms of service
• Legitimate Interest: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws and regulations

Data Breach Procedures

In the unlikely event of a data breach, Citta Games has established procedures to:

• Immediately assess the scope and impact of the breach
• Notify affected users within 72 hours
• Report to relevant authorities as required by law
• Implement remedial measures to prevent future breaches
• Provide support and guidance to affected users